If you wish to exchange your saddle or accessory, you must initiate a return.
Below, you can find the right procedure:
- First, you must fill out the return form.
- Then, we’ll refund your purchase price in full within 10 working days of when we receive your package.
- After that, you can place a new order for the desired product.
Please keep in mind that during the necessary time it takes to issue a refund, your desired product may go out of stock. In this case, you will have to wait for a restock. To know when a specific product will be available again, you can contact our customer service using the following form.